Five unique experiences, one shared essence

Experiences that transform hospitality into art

At The Human Collection Hotels, we conceive hospitality as a form of art. Every space is designed to inspire and connect, blending contemporary architecture, exceptional surroundings, and a service that anticipates needs before they are spoken.

Ubicuo

UBICUO

Vuestro

VUESTRO

MX GRAND SUITES

MX GRAND SUITES

COMING SOON · PUERTO ESCONDIDO

COMING SOON
PUERTO ESCONDIDO

Four unique experiences, one shared essence

The Human Collection Hotels brings together three unique properties where luxury is redefined through authentic experiences that celebrate the beauty of detail and the soul of each destination. More than stays, we offer moments that deepen human connection and awaken the senses.

MEXICO CITY

UBICUO

Río Misisipi 61,
Cuauhtémoc, 06500
Mexico City
Learn more

MEXICO CITY

VUESTRO

Rio Hudson 12,
Cuauhtémoc, 06500,
Mexico City
Learn more

MEXICO CITY

MX GRAND

Calle Río Lerma 275,
Cuauhtémoc, 06500,
Mexico City
Learn more

CDMX

AMBULAN

Calle Río Lerma 220,
Cuauhtémoc, 06500,
Mexico City

Learn More

PUERTO ESCONDIDO

NA NA NA

Fraccionamiento Residencial Real, Palma Sola, 71984,
Puerto Escondido, Oaxaca

Learn more

The Human Collection Hotels

We are more than hotels; we are spaces designed to help you reconnect with what truly matters. In every corner, we celebrate the imperfect, the genuine, and the human. We believe that true luxury lies in being present—in every detail, every breath, every encounter

An invitation to return to the origin: To Be.

Mission

  • To create spaces where people can breathe, connect, and feel valued

  • To make hospitality a daily act of humanity: listening, understanding, and accompanying.

  • To turn every stay into a reminder that simplicity, when it comes from the heart, becomes unforgettable

Vision

  • To imagine a world where hospitality regains its purest meaning: shelters that embrace, teams that flourish, and experiences that leave a lasting mark

  • To be a company that inspires the industry to return to what is essential: human warmth

Value

  • Listening with presence

  • Seeing with empathy

  • Awakening with enthusiasm

  • Growing with intention

  • Creating with curiosity

  • Treating with respect

  • Caring with attention

  • Acting with honesty

  • Sharing with generosity

  • Being human… Always

Our promise

We promise a treatment that recognizes the humanity in every individual.

We promise a stay that feels genuine and close.

We promise a hospitality that is not imposed, but offered.

Service Philosophy

For us, service is a discreet yet visible language: gentle gestures, attentive glances, and solutions that arrive before being asked. We believe in:

  • Listening before acting

  • Noticing what few observe

  • Anticipating with subtlety

  • Resolving with calm

  • Personalizing with respect

  • Accompanying without invading

  • Leaving a lasting impression

Contact Us

We are here to listen and help you create unique experiences.

Whether you wish to book, learn more about our hotels, or inquire about special services, our team will assist you with warmth.
Complete the form and we will get in touch with you soon.

Ubicuo

Where the city never stops

Inspired by the constant movement of Mexico City, Ubicuo is a vibrant space designed for those who flow with the urban energy. Every detail blends contemporary design, genuine hospitality, and an atmosphere that celebrates creativity. Here, the rhythm of the city is felt, heard, and enjoyed.

Kayla Bickford

Guys, if you're looking for a place to stay in Mexico City this is the place. Brian, Manolo, the entire staff far beyond exceeded our expectations. Brian gave us great recommendations on where to eat, where to go for certain sites etc. The whole staff was kind, attentive and courteous not only to the guests but to each other. The free breakfast was absolutely delicious and made fresh to order! The location was so convenient. Close to a lot of stuff and there was so many great bars and restaurants walking distance. Would absolutely stay here again!

Yuki

4日ほどいましたが何不自由なく過ごせます。部屋も常に綺麗でいうことなしです。スタッフも素晴らしい対応で長旅のあととても安心しました。メキシコに来る際はまた来たいホテルです。

Stanley Ipkiss

Excellent choice, super helpful and friendly staff. The room is clean and very well maintained, Nespresso coffee in room, microwave and kitchen sink. Bed & linen super comfy & clean. The bathroom with rain shower is very convenient as well. Breakfast is included & quite decent. Convenient location with everything you need within walking distance. Special thanks to Carole, Uriel, Hana & Abril. I don’t recall all the names:) but the whole team made it such a memorable stay in Mexico City.

김영훈

한국인 후기가 없어서 고민했는데 정말 잘 한선택이었어요.1. 위치 최고 밤늦게 돌아다녀도 주변에 사람많고 괜찮았어요 2. 조식 꼭 드세요 너무 맛있고 깔끔해요 3. 직원분들 짱친절!단점 : 청소가 조금 아쉬웠어요. 침구정리랑 수건은 잘주시는데 먼지랑 머리카락 이렁건 바닥에 그냥 있더라구요. 나머진 다 만족입니다!

James Morrison

I’ve stayed in a lot of places in CDMX and I was super happy with Ubicuo. For one, it was surprisingly quiet! Mexico City is the loudest city I’ve ever been in and noise is always a problem for me. But I slept well at Ubicuo. One night was a little loud but it was because there was a football game and people were cheering and honking their horns everywhere. But the patio rooms aren’t facing the street so they don’t get street noise. Also, the housekeeping was shockingly good. I’ve never seen a room so meticulously cleaned. The breakfast was meh, but we usually ate out since there’s amazing restaurants and bakeries everywhere. Great location too!

Paola Gonzalez

I stayed here with my partner for one week. When I booked it, I was worried that the room was going to be too small (classic room), but it actually felt spacious and was the perfect size. There was more than enough room for our suitcases and the wardrobe/drawers offered plenty of room for our belongings. The staff is really nice (great service), the included breakfast is good, and the location is pretty good as some places were walkable, like the angel of independence monument and the chapultepec park. There are plenty of restaurants and coffee shops nearby as well. I would definitely stay here again!

See rooms

Vuestro

Escape to the elegance and tranquility you deserve.

Discover a haven where modern comfort meets authentic hospitality. Our hotel combines sophisticated design, personalized service, and spaces created to inspire unforgettable moments, whether you’re traveling for leisure or business.

FABIANA AVILA

Hermosa propiedad muy bien ubicado el personal super amable. La vista desde la azotea lo mas!!!!!!!

Miriam Levy

En una zona increíble de la CDMX, se encuentra esta joya de hotel. Los cuartos son ideales, el servicio es impecable y la terraza con vista espectacular. A toda la redonda hay muchos cafecitos para ir caminando y en domingo se puede ir corriendo a reforma. Nos encantó quedarnos y sin duda volveremos.

Rafael Levy

El mejor hotel boutique que me he quedado en la CDMX Cumple con todas mis necesidades y más. Las habitaciones, el desayuno, la alberca, el servicio. La cercanía es lo más importante para efectos de mi trabajo En general perfecto Gracias por todo

Celia Sacal

Execelente localización servicio y calidad, Hermoso hotel boutique

Rosie I

I was a guest Vuestro hotel and I left delighted. I was sad to leave. The staff and accommodation were amazing. The hotel manager Gabriela went above and beyond to exceed our expected expectations. I can wait to return. Thank you for the excellent experience!

Yudit Marrero

El hotel muy lindo , toda la propiedad es completamente nueva ,así q todo esta impecable, el personal te hace sentir como en casa , cerca restaurantes y de calles principales .Fui para mi cumpleaños y me dejaron muchas sorpresas .Lo recomiendo muchísimo.

Jorge Rendón F.

Excelente nuevo hotel. Todo nuevo, con una ambientación sobria y moderna y excelente atención de todo el personal. Sin duda voy a volver.

Paola Waschbusch

Experiencia inmejorable! trato impecable por parte de todo el personal, especialmente destaco la atención personalizada de su directora! sin duda alguna, regresaremos en nuestra próxima visita a la ciudad.

María Ibarra

La ubicación del hotel es muy buena, las habitaciones son muy acogedoras y cómodas, los trabajadores muy atentos y amables en todo momento!

Ale Avila

Quiero empezar esta review para expresar lo afortunada que me sentí al encontrar un hotel tan bonito para mi cumpleaños número 30!! ¡Esta fue mi primera vez visitando CDMX y WOW! ¡Qué experiencia tan bonita! Gaby, Antonio, Eduardo y el resto del equipo fueron súper atentos durante los días que estuvimos ahí. Nunca faltó un "buenos días", "¿cómo se la están pasando?", "¿qué conocieron hoy?", "que se diviertan mucho", y también estoy súper agradecida de que me ayudaron a conseguir un tour de último momento el día de mi cumple! Cuando llegamos del tour, Gaby y Antonio me llevaron un pastelito con una velita a mi cuarto❤️😭 Aparte de que el hotel está hermoso, los cuartos estaban súper bonitos también y las áreas muy limpias y está SUPER cercas de todo! ¡Quiero regresar muy pronto a esta hermosa ciudad y, por supuesto, me hospedaría aquí otra vez! Muchas gracias muchachos, por tratarnos tan bonito y ofrecernos un servicio al cliente que no nos han ofrecido ni en los mejores resorts de Cancún donde nos hemos hospedado!! Remendado 100%!!!! AHHHH y aparte esta a un minuto de un Starbucks!!! AME!❤️ Jijiji -Jasibe

JESUS MEDRANO

Excellent costumer service! Amazing staff! Beautiful hotel and very close to the centro! I can’t wait to come back again with my wife, she loved it!!! I recommended this place to my family and friends when they go visit!

Joanna Rivera

Excellent hotel in the heart of Mexico City. Super clean and professional service. Breakfast was delicious. Definitely recommend this place if you plan on coming for a calm relaxing place.

See rooms

MX Grand

Where comfort meets excellence

Contemporary design, top-notch service, and an unbeatable location for discerning travelers.

FABIANA AVILA

Hermosa propiedad muy bien ubicado el personal super amable. La vista desde la azotea lo mas!!!!!!!

Miriam Levy

En una zona increíble de la CDMX, se encuentra esta joya de hotel. Los cuartos son ideales, el servicio es impecable y la terraza con vista espectacular. A toda la redonda hay muchos cafecitos para ir caminando y en domingo se puede ir corriendo a reforma. Nos encantó quedarnos y sin duda volveremos.

Rafael Levy

El mejor hotel boutique que me he quedado en la CDMX Cumple con todas mis necesidades y más. Las habitaciones, el desayuno, la alberca, el servicio. La cercanía es lo más importante para efectos de mi trabajo En general perfecto Gracias por todo

Celia Sacal

Execelente localización servicio y calidad, Hermoso hotel boutique

Rosie I

I was a guest Vuestro hotel and I left delighted. I was sad to leave. The staff and accommodation were amazing. The hotel manager Gabriela went above and beyond to exceed our expected expectations. I can wait to return. Thank you for the excellent experience!

Yudit Marrero

El hotel muy lindo , toda la propiedad es completamente nueva ,así q todo esta impecable, el personal te hace sentir como en casa , cerca restaurantes y de calles principales .Fui para mi cumpleaños y me dejaron muchas sorpresas .Lo recomiendo muchísimo.

Jorge Rendón F.

Excelente nuevo hotel. Todo nuevo, con una ambientación sobria y moderna y excelente atención de todo el personal. Sin duda voy a volver.

Paola Waschbusch

Experiencia inmejorable! trato impecable por parte de todo el personal, especialmente destaco la atención personalizada de su directora! sin duda alguna, regresaremos en nuestra próxima visita a la ciudad.

María Ibarra

La ubicación del hotel es muy buena, las habitaciones son muy acogedoras y cómodas, los trabajadores muy atentos y amables en todo momento!

Ale Avila

Quiero empezar esta review para expresar lo afortunada que me sentí al encontrar un hotel tan bonito para mi cumpleaños número 30!! ¡Esta fue mi primera vez visitando CDMX y WOW! ¡Qué experiencia tan bonita! Gaby, Antonio, Eduardo y el resto del equipo fueron súper atentos durante los días que estuvimos ahí. Nunca faltó un "buenos días", "¿cómo se la están pasando?", "¿qué conocieron hoy?", "que se diviertan mucho", y también estoy súper agradecida de que me ayudaron a conseguir un tour de último momento el día de mi cumple! Cuando llegamos del tour, Gaby y Antonio me llevaron un pastelito con una velita a mi cuarto❤️😭 Aparte de que el hotel está hermoso, los cuartos estaban súper bonitos también y las áreas muy limpias y está SUPER cercas de todo! ¡Quiero regresar muy pronto a esta hermosa ciudad y, por supuesto, me hospedaría aquí otra vez! Muchas gracias muchachos, por tratarnos tan bonito y ofrecernos un servicio al cliente que no nos han ofrecido ni en los mejores resorts de Cancún donde nos hemos hospedado!! Remendado 100%!!!! AHHHH y aparte esta a un minuto de un Starbucks!!! AME!❤️ Jijiji -Jasibe

JESUS MEDRANO

Excellent costumer service! Amazing staff! Beautiful hotel and very close to the centro! I can’t wait to come back again with my wife, she loved it!!! I recommended this place to my family and friends when they go visit!

Joanna Rivera

Excellent hotel in the heart of Mexico City. Super clean and professional service. Breakfast was delicious. Definitely recommend this place if you plan on coming for a calm relaxing place.

See rooms

Ambulan

Negocios en Movimiento

Ambulan es tu anfitrión en la Ciudad de México. Un espacio diseñado para el nómada moderno que vive en constante movimiento, donde tu rutina profesional y tu deseo de explorar se encuentran. Conecta, crea y descansa, todo bajo el mismo techo.Un lugar donde cada estancia se adapta a tu ritmo, combinando funcionalidad, diseño y una conexión constante con la ciudad.
Ver habitaciones

NANANA

Donde el Pacífico lo cambia todo

NANANA es arquitectura contemporánea y naturaleza en diálogo frente al Pacifico.

Cada espacio esta diseñado para enmarcar el horizonte. Albercas de borde infinito que se funden con el Pacifico, terrazas abiertas al cielo y momentos que suceden sin prisa.

Dos restaurantes y un rooftop bar, escenarios distintos, un mismo horizonte.

Ver habitaciones

Travel agencies

Careers

Legal Notice and Privacy Policy

The Human Collection Hotels

In compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the identifying information of the owner of this website is made available to users.

Data Controller

Legal Name: The Human Collection Hotels Group Hotels: Mx Grand Suites, Ubicuo, Vuestro, and Na Na Na (in development) Registered Address: Calle Río Lerma 275, Mexico City, Mexico Phone: +52 55 2954 0320 Contact Email: contacto@thehumancollection.com Website: https://thehumancollection.com

Terms of Use

Access to and use of this website grants the status of user, who fully and unreservedly accepts the provisions included in this Legal Notice and the applicable privacy policies. The user agrees to use the website, its services, and its content without violating current legislation, good faith, and public order.

The Human Collection Hotels is not responsible for improper use of the content on this website, nor for any direct or indirect damages that may arise from accessing or using it.

Likewise, The Human Collection Hotels does not guarantee the absence of viruses or other harmful elements that may cause alterations in users’ computer systems or electronic documents. Access to this site is solely the responsibility of the user.

Intellectual Property

All audiovisual material, texts, images, logos, trademarks, graphic design, or any other element subject to intellectual or industrial property rights included on this website belongs to The Human Collection Hotels or is used under the necessary licenses. Reproduction, distribution, or modification of such content without express written authorization from the owner is strictly prohibited.

Use of this material is authorized exclusively for personal and non-commercial purposes.

Privacy Policy and Protection of Personal Data

1. Data Controller

The Human Collection Hotels, located at Calle Río Lerma 275, Mexico City, is responsible for the processing of personal data provided by users through this website or through its affiliated brands: Mx Grand Suites, Ubicuo, Vuestro, and Na Na Na.

2. Purpose of Data Processing

The personal data collected will be used for the following purposes:

  • Managing accommodation reservations and related services.
  • Responding to information requests, quotes, or contact inquiries.
  • Sending promotional or informational communications related to the group’s hotels.
  • Evaluating service quality and gathering feedback on guest experience.

If the user does not wish to receive promotional information, they may request removal at any time by writing to contacto@thehumancollection.com

3. Data Sharing

The Human Collection Hotels may share personal data with third parties who assist in operational service management (such as booking platforms or satisfaction surveys), always under confidentiality and legal protection standards. No data will be transferred to third parties for unrelated purposes without the express consent of the data owner.

4. ARCO Rights (Access, Rectification, Cancellation, and Objection)

Individuals may exercise their Access, Rectification, Cancellation, or Objection rights by sending a request to contacto@thehumancollection.com, including:

  • Full name and contact information.
  • A clear description of the right they wish to exercise.
  • A copy of a valid official ID.

The Human Collection Hotels will respond within the timeframes established by applicable law.

5. Security Measures

The Human Collection Hotels implements administrative, technical, and physical security measures to protect personal data against damage, loss, alteration, destruction, or unauthorized access or processing.

6. Privacy Notice Modifications

The Human Collection Hotels reserves the right to update or modify this Privacy Notice at any time. Updates will be available on this same website.

7. Acceptance

Use of this website implies full acceptance of the terms established herein. If the user does not agree, they must refrain from using the site.

© 2025 The Human Collection Hotels — All rights reserved.
Mx Grand Suites · Ubicuo · Vuestro · Na Na Na

TERMS AND CONDITIONS OF USE

Website: https://thehumancollection.com

1. Owner Identification

This website is owned by The Human Collection Hotels, a hotel group composed of Mx Grand Suites, Ubicuo, Vuestro, and Na Na Na (under development).

Contact Information:
Company Name: The Human Collection Hotels
Address: Calle Río Lerma 275, Mexico City, Mexico
Phone: +52 55 2954 0320
Email: contacto@thehumancollection.com

2. Purpose

These Terms and Conditions govern the access, navigation, and use of the website thehumancollection.com, as well as the responsibilities arising from the use of its contents, including texts, images, information, reservations, and any other elements included therein.

Access to and use of this site implies the express, full, and unreserved acceptance of all the provisions included in these Terms and Conditions.
If the user does not agree with them, they must refrain from using the site.

3. Site Access

Access to the website is free of charge. However, certain services, such as the reservation system or contact forms, may require the submission of personal data. In such cases, data processing will be governed by the group’s Privacy Policy.

The user agrees to make appropriate use of the content, refraining from:

  • Engaging in illegal activities or activities contrary to good faith and public order.
  • Disseminating content or propaganda that is racist, xenophobic, pornographic, or offensive to human rights.
  • Damaging the physical or logical systems of the site or third parties.
  • Attempting unauthorized access to accounts, databases, or servers connected to the website.

4. Reservations and Payments

Reservations made through the site will be considered confirmed only once the user receives the confirmation email.
Specific conditions (prices, cancellations, refund policies, check-in and check-out times, etc.) may vary depending on the hotel and will be clearly indicated during the reservation process.

The Human Collection Hotels is not responsible for errors or interruptions in the system that temporarily prevent the management of reservations.

5. Intellectual Property

All content on the website (texts, images, logos, designs, software, structure, trademarks, and other elements) is the exclusive property of The Human Collection Hotels or third parties who have authorized its use.
Reproduction, distribution, or modification is prohibited without the express written consent of the owner.

6. External Links

The site may include links to third-party websites. The Human Collection Hotels is not responsible for the content, accuracy, or security of these sites, which are subject to their own policies.

7. Limitation of Liability

The Human Collection Hotels does not guarantee the continuous availability of the website or the absence of technical errors or viruses.
Under no circumstances shall it be liable for damages or losses arising from the use or inability to use the website or the services offered.

8. Modifications

The Human Collection Hotels reserves the right to modify, at any time and without prior notice, the content, design, configuration, or access conditions of the site.

9. Applicable Law and Jurisdiction

This Legal Notice and the terms of use are governed by the laws in force in the United Mexican States.
Any dispute arising from the use of the website shall be submitted to the competent courts of Mexico City.

© 2025 The Human Collection Hotels — All rights reserved.
Mx Grand Suites · Ubicuo · Vuestro · Na Na Na

COOKIE POLICY

1. Definition and Purpose

This website uses first-party and third-party cookies to improve browsing experience, analyze traffic, and offer personalized content.Cookies are small files stored on the user’s device when accessing certain websites, allowing information about the visit to be remembered.

2. Types of Cookies Used

a) Technical or Necessary Cookies: These enable the basic functioning of the website (such as logging in, making reservations, or remembering preferences).b) Analytics Cookies: These collect anonymous information about the use of the site (for example, Google Analytics) to improve its performance and content.c) Personalization Cookies: These allow user preferences to be remembered, such as language or region.d) Advertising Cookies: These may be used to display relevant ads based on the user’s interests.

3. Consent

Upon accessing the website for the first time, the user will see a cookie notice. If the user continues browsing or clicks “Accept,” it will be understood that they consent to the use of cookies in accordance with this policy. The user may withdraw or modify their consent at any time through their browser settings.

4. How to Disable Cookies

The user may block or delete cookies installed on their device through the browser settings. Below are some useful links: Disabling certain cookies may affect the proper functioning of the site or limit some features.

5. Changes to the Cookie Policy

The Human Collection Hotels reserves the right to update this policy in order to adapt it to new regulations or changes in the website’s operation. Updates will be published on this same page with the corresponding revision date.Last update: November 2025 © 2025 The Human Collection Hotels — All rights reserved.

Ambulan

Business in Motion

Ambulan is your host in Mexico City. A space designed for the modern nomad who lives in constant motion, where your professional routine and your desire to explore meet. Connect, create and relax, all under the same roof.A place where every room adapts to your pace, combining functionality, design and a constant connection with the city.
See rooms

NANANA

Where the Pacific changes everything

NANANA is contemporary architecture and nature in dialogue facing the Pacific.

Each space is designed to frame the horizon. Infinity pools that blend into the Pacific, terraces open to the sky, and moments that unfold without haste.

Two restaurants and a rooftop bar, different settings, one same horizon.

See rooms